Supply chains are becoming longer and more complex. With the increasing length, the origin and responsibility for single parts become less clear. The access to single sub-suppliers is limited.

Even simple part issues become a risk: The carefully balanced supply chain is not transparent, inefficient and even confused. The linear approach towards problem-solving restricts the access to sub-suppliers further down the chain. The communication along the supply chain looks like the kids’ game “Telephone”. The behaviour of supply chain partners is determined by their own interests. The problem-solving process cannot be controlled – neither timely nor content wise.

But even internally the situation is often far from ideal: More and more elaborate products with complex supply chains, increasing numbers of supervised projects, higher requirements for documentation, and a pending product liability risk. Staying on top of this, is almost impossible.

The results are foreseeable: The finally-agreed solutions and measures are suboptimal, expensive and poorly-documented – if they are usable in the first place!